Legal

Terms of Service

These terms are an agreement between you and WarpX. Please read them carefully: by creating an account, installing the App or otherwise using the Services, you agree to them.

These Terms of Service (“Terms”) govern your use of the WarpX desktop application (the “App”), the websites at warpx.app and account.warpx.app, and the licence service and related services (together, the “Services”) provided by WarpX (“WarpX”, “we”, “us”). Our Privacy Policy explains how we handle personal information and forms part of these Terms. If you use the Services on behalf of an organisation, you agree to these Terms for that organisation and confirm you have authority to do so.

1. The Services

WarpX is software for creating and running many separate browser profiles on your own computers, each with its own settings, cookies, proxy and browser fingerprint, and for automating them with workflows. The App runs on your computer and stores your profiles there. Your account at account.warpx.app holds your plan and the list of computers allowed to use it. Optional features, such as connecting your own Google Drive, are described in the App and in our documents.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. You may not use the Services if you are barred from doing so under the laws that apply to you, or if we have previously terminated your account for breaking these Terms.

3. Your account and devices

4. Plans and limits

The Services are offered as a Free plan and paid plans. Each plan sets limits, such as the number of profiles, linked devices and browsers open at the same time; current plans and prices are shown in the Pricing section of our website and in your account. The App checks your plan with our licence service and applies its limits. When a paid period ends and you have not bought another, your account returns to the Free plan's limits. Your profiles remain on your computer, but you may not be able to open or create profiles beyond those limits until you upgrade. You may not attempt to bypass plan limits or the licence checks.

5. Payments

6. Refunds

Because blockchain payments cannot be reversed and every period is prepaid, payments are non-refundable except as set out here or where the law requires otherwise. Please try the Free plan before buying. We will, on request, review and refund in USDT to a TRON or BNB Smart Chain address you control, or credit to your account, where:

Send refund requests to [email protected] within 14 days of the payment or the problem, with the invoice's amount, date and transaction. Network fees are not refunded. We do not refund accounts terminated for breaking these Terms.

7. Licence to use the App

Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the App on the computers linked to your account. You may not, and may not help anyone else to:

The App includes third-party and open-source components, which are licensed under their own terms. Those terms apply to those components.

8. Acceptable use

Tools that manage many browser identities have legitimate uses, such as managing several business or client accounts, advertising and e-commerce operations, testing, research and protecting privacy. They can also be misused. You are solely responsible for how you use the Services and for complying with all laws and with the terms of every website and platform you access. You must not use the Services to:

We may investigate suspected violations and cooperate with law enforcement where the law requires. Because your profiles and browsing stay on your computer, we do not monitor what you do with them; that also means the responsibility for it is yours.

9. Your data

You own the data you create or store with the App, such as profiles, cookies, workflows and backups. We do not claim any rights to it. Because this data is stored on your computer (and, if you choose, in your own Google Drive), you are responsible for backing it up and keeping it secure. We cannot recover data lost from your computer. You are responsible for having the right to use any credentials, cookies, proxies and other data you put into the App. Our handling of personal information is described in our Privacy Policy.

10. Third-party services, including Google

The Services let you use things we do not control, such as proxies, websites, browser extensions, blockchain networks and wallets, and Google Drive. Your use of them is governed by their own terms and privacy policies, and we are not responsible for their availability, content or actions.

If you connect Google Drive, you authorise the App to create and manage a “WarpX” folder and the files the App creates in your Drive, as described in our Privacy Policy. The connection is made from your computer, and you can disconnect it in the App or from your Google Account at any time. Your use of Google services is subject to Google's Terms of Service. Google is not a party to these Terms and does not endorse WarpX.

11. Our intellectual property

The Services, including the App, websites, software, design, documentation and the WarpX name and logo, belong to WarpX and its licensors and are protected by law. These Terms do not give you any rights to them except the limited licence in section 7. If you send us feedback or suggestions, we may use them freely without any obligation to you.

12. Changes and availability

We improve the Services continually and may add, change or remove features. Some features may be marked as preview or beta; they are provided as they are and may change or stop. We aim to keep the Services available but do not promise uninterrupted operation: maintenance, updates, failures and events outside our control may make them unavailable. The App keeps running your profiles for a period while it cannot reach our licence service, but some functions require a connection.

13. Suspension and termination

You may stop using the Services at any time, and ask us to delete your account by emailing [email protected]. We may suspend or terminate your account, revoke licences or sign out devices, with or without notice, if you break these Terms, if we must do so by law, if your use creates a risk or possible legal exposure for us or others, or if you do not pay. Where reasonable, we will tell you why and give you a chance to fix the problem. Sections that by their nature should survive termination, including 6, 9, 11 and 14 to 19, will survive.

14. Disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free operation. In particular, we do not guarantee that any profile, fingerprint or proxy will avoid detection, blocking, verification requests or account restrictions by any website or platform, or that any automation will achieve a particular result. Websites change their detection methods, and outcomes depend on many things outside our control.

15. Limitation of liability

To the fullest extent permitted by law, WarpX will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill, or accounts on third-party platforms, arising out of or relating to the Services or these Terms, even if we were told such damages were possible. Our total liability for all claims relating to the Services or these Terms is limited to the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or USD 50. Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Indemnity

You agree to defend, indemnify and hold harmless WarpX and its people from any claims, damages, losses and expenses, including reasonable legal fees, arising from your use of the Services, your data, your breach of these Terms, or your violation of any law or the rights of any third party.

17. Governing law and disputes

These Terms are governed by the laws of the Socialist Republic of Vietnam, without regard to conflict-of-law rules. Before starting any formal proceedings, please contact us at [email protected] so we can try to resolve the dispute informally; both parties agree to try in good faith for at least 30 days. Any dispute that is not resolved this way will be settled by the competent courts of Vietnam. If you are a consumer, this does not take away any protection you have under the mandatory laws of the country where you live.

18. Changes to these Terms

We may update these Terms from time to time. We will change the “Last updated” date above and, for material changes, notify you by email or in the App at least 14 days before they take effect, unless a change is needed sooner for legal or security reasons. If you keep using the Services after the changes take effect, you accept the updated Terms; if you do not agree, stop using the Services.

19. General

These Terms and the Privacy Policy are the entire agreement between you and WarpX about the Services. If any part is found unenforceable, the rest remains in effect. Our failure to enforce any part is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. If these Terms are translated, the English version prevails.

20. Contact

Questions about these Terms: email [email protected] or use our contact form.